Eric McLaren
Get in touch
Proof of work

I build AI agents that do real work.
Here they are, working.

I'm Eric McLaren. By day I lead Copilot enablement at Canadian Tire. Outside it I run a production multi-agent platform, live 24/7 since January 2026. Most people describe AI systems. This page just shows you mine.

24/7
Live since January 2026
5
Specialized agents in production
45s
Job posting to submitted, one run
150+
Employees trained on Copilot
While I slept

Research I queued at midnight arrived as a finished document by sunrise. My morning starts at the conclusions, not the search bar.

While I worked

It watched my inbox and my money and briefed me at 7:03 — so my hours went to the work that needs a human, not the admin that doesn't.

While I drove

Nine pages of notes became an organized PDF before I parked. Same 24 hours, roughly twice the output.

01 The demo

An agent applying to a job on its own

My PC, driven end to end by one of my agents. It reads the posting, picks the tailored resume it wrote, answers the screening questions, and submits. My part is the judgment call — which role, which pitch. It handles the forty fields.

agent session, screen capture, 20x speed Full run
45s
Full run: posting to submitted

August 2026. A few seconds of phone video, then the screen capture at 20x speed. The agent picks the tailored resume it wrote, fills every field, answers the screening questions, and it ends on the live confirmation screen.

02 The platform

What is actually running

One self-hosted platform, five specialized agents, running around the clock on my own hardware.

01
Persistent memory

Months of context in a continuously consolidated knowledge base, retrieved by hybrid vector and text search. The agents audit their own recall for errors.

02
Hands on a real computer

A secured daemon gives agents screen reading, mouse and keyboard control of a Windows workstation. That is what you are watching in the video.

03
Real-time voice

A speech-to-speech stack benchmarked across three vendors and tuned to sub-second first response. It takes live calls.

04
Self-auditing tools

An evaluation harness catches hallucinated quotes before anything can cite them, alongside detectors that report their own blind spots instead of failing silently.

05
Autonomous jobs

Overnight research arrives as finished documents. Financial monitoring and scheduled maintenance run on their own clock while I sleep.

06
Multi-provider routing

Fallback chains and per-lane cost governance across Anthropic, OpenAI, Google and xAI. Inference spend cut roughly 60% at constant quality.

CHANNELS Chat Voice, live calls Email, webhooks Schedulers, cron Gateway routing, fallback, cost governance 5 AGENTS Orchestrator Work analyst Research Ops sentinel Content TOOLS · MCP Browser + real PC control Files, PDF, OCR, media Email, finance monitors Web search + research Persistent memory vector + text retrieval, self-auditing recall, months of context Guardrails verify at artifact, retry caps, human-in-the-loop
One gateway, five specialized agents, a shared tool layer over Model Context Protocol, persistent memory underneath, and a verification layer that treats every tool's self-report as a claim to check.

Built with

Copilot StudioMicrosoft 365 CopilotPower AutomateAnthropic ClaudeModel Context ProtocolMulti-agent orchestrationAgentic workflow designHuman-in-the-loopGuardrails & observabilityRAGPythonSQLFastAPIWhispern8n / Zapier / Make
03 The loop

The repeatable part is the process

Everyone agrees AI should help people do work. Where it actually dies is adoption: the tool ships and nobody uses it. This loop is how I get from demo to daily habit — it built the platform above, and it ran the Copilot rollout at my day job.

01
Find the workflow

Pick a real, painful, repeated task. Not a demo. Something with stakes and an owner.

02
Deploy an agent on it

Smallest version that touches the real system, on day one, not after a quarter of design.

03
Hit the failures

Every workflow breaks agents in its own way. Each failure becomes a guardrail or a rule.

04
Verify at the artifact

Never trust the agent's self-report. Check the thing it changed in the real world.

05
Iterate to adoption

Repeat until the humans stop checking. That's the finish line, and it's measurable.

04 The day job

Enterprise Copilot enablement at Canadian Tire

I co-lead it. Same loop, pointed at an organization: finished things that people actually use — not pilots, not decks, working practice.

  • A company-wide use case library.
  • Training that has reached 150+ employees.
  • The Copilot in Excel curriculum piloting the corporate rollout.
  • Recognized in writing by the AVP chairing the enterprise AI committee.

Same skill as everything above, pointed at an organization.

Adoption, not demos

Ask me anything about how it works

Every system on this page is real, self-hosted, and in daily use. I am happy to walk through the architecture, the failures, or the cost model.